Offering multichannel via social media can be a daunting task for B2B and B2C companies, both large and small. Smaller companies may strive with the manpower to keep up with customer requests. Large companies with more levels of engagement may find it hard to connect with every contact.

Either way, customer service expectations are increasing every year, and your company needs to meet them.

We at ADA Tech will ensure excellent customer social support on your behalf.